Customer Service Contact
UK: 00-800-0704-4507
America: 1-888-217-5648
Elsewhere: Click Here |
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Cashier Information - UK Players
To Deposit Funds
Golden Palace Online Casino UK does accept Pounds Sterling.
Our bank will accept all foreign currency; however, it will
be converted into Pounds Sterling. All conversion fees will
be credited to your Real User account (this is at no cost to
you).
We accept the following Payment Methods:
- myCitadel
- Credit Card
- NETeller
- CLICK2PAY
- Moneybookers
To Withdraw Winnings
Use the Casino software to make all your withdrawals. Click
the 'Cashier' button on the main screen of the software then
enter the amount that you wish to withdraw in the space provided.
Your withdrawal will be recorded with us immediately.
NOTE:
- The minimum withdrawal is £25.
- Any balance of £10 or less is reversed into your
play account; an existing balance of less than £20
(for a period of month) is subject to an automatic reversal.
- We can send a maximum of the current pound equivalent of $8000 USD per week. Any amount
greater than that is divided (no part can be larger
than $8000 USD equivalent) and sent on consecutive weeks until the
total amount has been delivered.
- First time withdrawals and changes to payment instructions
are subject to clearance by our Security Department. This
may take between 5-10 business days.
- You will receive email confirmation when your winnings
have been sent.
Winnings Withdrawal Methods Offered:
NETeller
NETeller is an online money transfer service that you can use to deposit funds to your casino account. You can deposit,
withdraw, and transfer funds to your casino account using NETeller.
Wire Transfer
For this method, you will be required to provide your bank information
to complete your transaction. Minimum amount required is £100
Bank Draft
For this method, a check will be mailed to the address that
you provided upon registration. For an additional flat fee,
you can select Bank Draft Express to receive your winnings faster.
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